Frequently Asked Questions

When should I start looking for an apartment?

It's never too early to begin learning the market. Track ads and visit neighborhood buildings to prepare yourself for a successful search. We recommend that you begin searching for an apartment in earnest at least 4–6 weeks before your anticipated move-in date. The winter is considered a slow season, while the spring and summer, particularly May through the end of August, get very busy.

What are the neighborhoods in Orange like?

The City of Orange is one of Orange County’s most desirable and historic neighborhoods, not only because of its charm, weather, convenience, and the people who make up the community. It is also a safe place to live.

For demographics and safety statistics:

What is a guarantor and do I need one?

A guarantor (also known as a co-signer) is someone who is willing to take on the financial liability of your lease if you are unable or unwilling to fulfill it. If you do not meet the income or credit requirements specified by a landlord, a guarantor might be the solution. The guarantor is generally not required to pay anything in order to get you approved; however by agreeing to guarantee you, they are responsible for all terms of your lease. If you are sharing an apartment, it is important to understand that the guarantor is ultimately responsible for the entire lease. Landlords sometimes accept multiple guarantors; however, they are not legally obligated to do so. Internal written agreements with all parties are recommended.

A guarantor does not have to be a relative. Most landlords prefer the guarantor to live in the United States, mainly for easier verification purposes. (Landlords may ask for documents to be notarized if you do not have a guarantor who is employed in the United States.) It is best to prepare your potential guarantor by letting them know what documents will be requested of them. Timing is critical in the California rental market, and your guarantor's cooperation will be important. Guarantors usually do not have to be present at lease signing.

Guarantors may be requested to provide the following information:

  • Guarantor application.
  • Guarantor agreement.
  • Social Security Number and Credit Report (Landlords generally run credit).
  • Proof of income showing income requirements or landlord or property management discretion.
  • Tax returns (first page and signature).
  • Letter of Employment on company letterhead (position, salary and start date).
  • CPA letter stating qualifying income.

What are broker fees?

Broker fees are commissions, or finder's fees, which you pay to a broker for locating an apartment. Depending on the relationship between the realty and the owner, apartments may or may not have a fee attached to them.

Can Chapman help me negotiate with landlords/brokers?

No, we do not get involved in any pre- or post-agreement discussions regarding apartments.

Does Chapman investigate the listings in its off-campus housing database?

Chapman University does not investigate, endorse or guarantee the accuracy of the information provided in any listing, the condition of the accommodation or the suitability or performance of either the lister or any prospective tenant. Chapman University shall not be responsible for any loss or damage suffered or incurred by any individual or entity arising out of or relating to the listings. Chapman University shall not be deemed to be a party, and shall have no responsibility or obligation to enforce such agreement.

What do I do if I’m having a conflict with my landlord?

Chapman University’s Office of Community Relations is readily available to help students navigate through conflicts with landlords.

Please contact the Office of Community Relations at:

Phone: (714) 289-2097

Email: neighbors@chapman.edu